Terms of Service

Order Placement and Payment

When you place an order at Frost Buddy, you are requesting to purchase selected products such as Accessories, Drinkware, and New Arrivals.

Each order is subject to verification and approval based on product availability and additional eligibility checks. Frost Buddy reserves the right to investigate issues including suspected fraud, pricing inaccuracies, or inventory discrepancies in compliance with applicable U.S. laws.

If an order cannot be fulfilled after payment is processed, Frost Buddy will promptly issue a refund suitable to the situation.

All supported payment methods and any related fees will be clearly presented during checkout, allowing you to review all details before confirming your purchase.

Shipping and Returns

Shipping options, estimated delivery times, and the conditions for returns or refunds are detailed in our Shipping & Delivery and Returns & Refunds policies. We strongly recommend reviewing those policies before submitting your order.

While Frost Buddy provides estimated delivery timeframes, these are not guaranteed unless explicitly stated. Delivery schedules may be affected by circumstances beyond our control.

Use of Frost Buddy Website

By accessing and using the Frost Buddy website, you agree to follow all relevant laws and use the site only for lawful purposes.

Prohibited activities include actions that disrupt website operations, unauthorized attempts to access the site or data, misuse of content, and any conduct damaging to other customers or our services.

You are responsible for providing accurate and complete information during checkout and any other interactions on the site.

Product Information Accuracy

Frost Buddy strives to provide correct product descriptions, images, color details, and specifications. However, appearances may vary due to screen settings, lighting conditions, or manufacturing differences.

Product availability and details can be updated at any time. If discrepancies occur, product-specific information will take priority over general descriptions.

Intellectual Property

All content on the Frost Buddy website — including text, graphics, logos, images, designs, and layouts — is protected by intellectual property laws.

Usage of this content is limited to personal shopping purposes. Unauthorized copying, reproduction, distribution, or commercial use of any content is prohibited unless expressly permitted by Frost Buddy or allowed by law.

Third-Party Services

Frost Buddy uses third-party services for payment processing, analytics, shipping, and other website functions. These services operate under their own terms and policies.

Frost Buddy is not liable for the practices, content, or policies of third-party providers except as required by law.

Limitation of Liability and Disclaimer

The Frost Buddy website and services are provided "as available" without any warranties of uninterrupted or error-free operation.

To the fullest extent permitted by law, Frost Buddy disclaims all warranties and liabilities except those which cannot be lawfully excluded or limited.